Instructions for configuring your own portal domain
From Updox API
I purchased domain xyzPortal.com and I want Updox to server their Patient Portal from this domain. How do I need to configure my domain to make this happen?
1. Acquire an SSL certificate for your domain
2. Send your SSL certificate to Updox so we can serve it from our servers
3. Set the following records for your domain (note - all TTL values should be 3600 seconds):
| Record Type | Name | Content |
|---|---|---|
| NS | xyzPortal.com | ns1.dnsdirectdns.com |
| NS | xyzPortal.com | ns2.dnsdirectdns.com |
| NS | xyzPortal.com | ns3.dnsdirectdns.com |
| NS | xyzPortal.com | ns4.dnsdirectdns.com |
4. Updox will add the following records to the xyzPortal.com domain:
| Record Type | Name | Content |
|---|---|---|
| A | xyzPortal.com | (custom value) |
| A | *.xyzPortal.com | (custom value) |
| MX | xyzPortal.com | xyzPortal.com (Priority does not matter) |
| TXT | xyzPortal.com | (custom value) |
| TXT | (custom value) | (custom value) |
