Sending a Message to the Patient Portal

Send Message to Portal

Messages can be originated from a practice user to a patient portal account by using the API PortalSendMessage. This api is located on the PortalActions section on the Interactive API. The entire patient demographic information can be provided in cases where the portal account is desired to be created on the fly. The additional flag of CreatePatientWhenNecessary are required to be true to utilize this. If the patient is already established, specify their id in the recipient field.

For example, if the patient ID on the practice's side is 100, the patientId field should be 100, or the recipient field could also be "patient:100"